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RETURN ENQUIRIES

What is your return policy?

If you change your mind about your order, you can return it within 30 days of receipt for a full refund or exchange, as long as the product is unopened and in its original condition. To initiate a return, please contact our customer care team. We’ll

I had a reaction. Can I return this product?

We’re sorry to hear about your reaction. Your well-being is our priority. Please contact our customer care team immediately to discuss your situation. We’ll assist you with the return process and address any concerns you may have.

Are shipping fees refundable?

Shipping fees are typically non-refundable. However, if the return is due to an error on our part or a product defect, we’ll cover the cost of return shipping.

I bought my product from another retailer. Can I return it through 47skin.com?

Our return policy and money-back guarantee only apply to products purchased directly from 47skin.com. For items bought from other retailers, please reach out to their customer service for assistance.

When will I receive my refund?

After we receive and inspect your returned item, we’ll process your refund within 5-7 business days. You’ll receive a confirmation email once your refund has been issued. Please allow additional time for your bank or credit card company to reflect th