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PRODUCT ENQUIRIES

Are your products clinically tested?

Yes! All 47 Skin products have undergone rigorous clinical testing by Princeton Consumer Research Corp (PCR Corp), UK. Our tests followed a Modified Draize Repeat Insult Patch Test, ensuring our products are safe and effective.

Are your products tested according to industry standards?

Yes. Our studies adhered to the highest industry standards, including: International Council for Harmonization (ICH) guidelines. Good Clinical Practice standards. Declaration of Helsinki. (2013)

Are your products dermatologist-approved?

Yes, our entire range is dermatologist-approved. The clinical studies performed on our products verified that our products meet dermatological standards for safety and efficacy, making them suitable for all skin types.

Was there any adverse reactions to 47 Skin products in clinical trials?

No, our studies confirmed that all 47 Skin products are safe for use. There were no adverse reactions, redness, or irritation reported during the testing process.

Are your products suitable for sensitive skin and eczema-prone skin?

Absolutely! Our clinical trials included participants with sensitive and eczema-prone skin. The results confirmed that all products are safe and gentle, with no reported irritation or adverse reactions. Our Anti-Blemish & Scar Repair Serum was specif

Do you test on animals?

No, we do not test on animals. All our products are cruelty-free.

What should I do if I receive a faulty or leaking item?

On the rare occasion that you receive a faulty or leaking product, please contact customer care with photographs of how the order arrived, and we'll gladly offer a replacement or refund.

What is Silver Chitoderm and how does it work?

The way it's bonded together is what makes Silver Chitoderm so powerful. The muco-adhesive, sticky Chitoderm captures the acne-causing bacteria, and the Silver kills it. It's the ultimate combination for stopping acne in its tracks. You can read more

Should I try 47 Skin if I have a shellfish allergy?

Our patented 47 Skin formula contains Chitoderm, which is derived from the shell of shellfish. The shells are deproteinized and do not contain shellfish per se, but if you have a known allergy, we would not advise you to use our products. For any oth

From what age are 47 Skin products safe to use?

Most of our products are safe for use from age 3 and up. For specific age recommendations, please refer to the individual product details. We typically recommend those under 18 to start with our  #1 Best Seller: Anti-Blemish & Scar Repair Serum to in

How can I get skincare advice tailored to me?

For tailored recommendations, you can use our skin quiz or reach out to our customer care team with details about your skin concerns. We're here to help you find the best solutions for your needs.

Can I use your products if I am taking a prescription for my skin?

While our products are safe to use with the majority of prescription medication, we always recommend contacting your healthcare provider before adding any additional topical treatments alongside a prescription.

Can I use 47 Skin during pregnancy or while nursing?

While the individual ingredients should not pose a hazard, we always recommend checking with your healthcare professional based on your individual circumstances. Products that contain Salicylic Acid and Azelaic Acid must not be used if you are trying

Are 47 Skin products vegan-friendly?

While our products use Silver Chitoderm, which is derived from crustacean shells, these shells are repurposed from the food industry, ensuring no harm to the crustaceans. This approach helps recycle materials that would otherwise be discarded, making

Are 47 Skin products fragranced?

Our products do not contain any fragrances, but some do include essential oils. Essential oils are natural products with no synthetic ingredients. Please check the ingredient list of each product for specific details.

Do you offer samples?

Currently, we don’t provide samples. However, we offer trial-sized options for select products, which you can find on our website, 47skin.com.

I think Iĺve had a reaction to a product. What should I do?

If you experience a reaction, stop using the product immediately, rinse it off, and consult your healthcare provider. Also, contact our customer care team for further assistance.

Where can I buy your products?

Our products are not available in any physical U.S. stores yet. However, you can purchase them directly from our official website, as well as in select UK Boots stores and Harrods. You can also shop online through Amazon, Boots, Harrods, and TikTok S

How do I store your products?

Store your 47 Skin products in a cool, dry place away from direct sunlight. Most of our products have a 12-month shelf life from opening, as indicated on the packaging.

Are your products non-comedogenic?

Yes, all of our products are formulated to be non-comedogenic, so they won’t clog pores.

How do I conduct an at-home patch test?

To perform a patch test at home, follow these steps: - Apply: Dab a small amount of the product on a clean area of skin, such as the inside of your wrist or behind your ear. - Wait: Leave the product on for 24 hours without washing it off. - Check: A

Are your products gluten free?

While our products do not contain gluten as an ingredient, some of the individual components may be manufactured in facilities that also process gluten-containing products. As a result, there is a risk of cross-contamination. For this reason, we advi

Can I combine the serum with other skincare products?

Yes, our Anti-Blemish & Scar Repair Serum can be integrated into your existing skincare routine. For optimal effectiveness, cleanse first, then apply the serum, and follow up with a moisturizer. If you'd like recommendations of how 47 Skin can fit in

How frequently should I use the exfoliating treatment?

We advise using our exfoliating skin treatment twice a week. This should come after cleansing, followed by moisturizing for best results.

What cleanser is recommended to use with the serum?

Our very own 47 Skin Everyday Cleanser is ideally paired with our serum to keep your skin clean and well-prepared for serum application. However, any gentle, non-comedogenic cleanser can be used to maintain a clean and balanced complexion.